Nevada’s New Law Prioritizes Customers, and its for the Better

Nevada State Legislature

Table of Contents

Nevada is taking a big step towards a more transparent and consumer-friendly solar industry with the introduction of Senate Bill No. 293. This new law, set to take effect on January 1, 2024, brings several changes and improvements to the state’s solar energy sector. In this article, we’ll explore the key provisions of the bill and discuss why it’s a significant step in the right direction for both consumers and the solar industry.

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Transparency in Solar Agreements

One of the most noteworthy aspects of this new law is its focus on transparency in solar agreements. The bill introduces changes to the contractual requirements for agreements related to the purchase or lease of a distributed generation system and power purchase agreements. These changes are designed to ensure that consumers have a clear understanding of the terms and conditions of their solar agreements.

Under Section 3 of the bill, purchasers or lessees of distributed generation systems or power purchase agreements now have the right to rescind or cancel the agreement within three business days of signing, provided they give written notice to the solar installation company. This provision empowers consumers by giving them a reasonable period to reconsider their decisions, free from any penalties or obligations.

Enhanced Cover Page Information

The bill also enhances the information that must be included in the cover page of solar agreements. This information, displayed prominently in at least 16-point font, includes crucial details such as the right to rescind the agreement, an electronic mail address for sending notices of rescission, and a notice of the requirement to make and maintain a recording of certain verbal communications. Additionally, the cover page must include information about the estimated timeline, costs, warranties, and potential increases in payments.

These requirements ensure that consumers receive comprehensive and clear information about their solar agreements upfront, helping them make informed decisions about their energy investments.

Verbal Communication and Recordkeeping

To further guarantee transparency, solar installation companies are now required, under Section 2, to verbally communicate the information on the cover page to purchasers or lessees either in person or through a recorded telephone call or videoconference. These recordings must be maintained for at least four years after the final inspection of the distributed generation system.

This provision ensures that consumers not only receive written information but also have the opportunity to have the details explained to them in a clear and recorded manner, reducing the chances of misunderstandings or misrepresentations.

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Nevada Consumer Protection and Accountability

The bill introduces a host of provisions aimed at protecting consumers and holding solar installation companies accountable for their actions. It states that any failure to comply with its requirements constitutes a deceptive trade practice and a violation of consumer fraud laws.

If a solar installation company knowingly fails to comply with any of the bill’s requirements, the affected agreement becomes voidable by the purchaser, lessee, or host customer. Importantly, this provision does not hold employees responsible for the actions of their employers, focusing accountability on the companies themselves.

Language Accessibility

Recognizing the diversity of Nevada’s population, the bill also requires that solar installation companies provide translations of contracts, agreements, or notices in languages other than English if they advertise or negotiate in those languages.

Conclusion

Nevada’s Senate Bill No. 293 represents a significant step towards greater transparency and consumer protection in the solar energy industry. By empowering consumers with clear information, the bill ensures that they can make informed decisions about their solar agreements. Moreover, it holds solar installation companies accountable for their actions and promotes fair business practices. As Nevada embraces the benefits of solar energy, this law will help build trust and confidence in the solar industry, benefiting both consumers and the state’s growing solar sector.

At Glyde Solar, we have always prioritized transparency and exceptional customer service. With the new Nevada law enhancing transparency in the solar industry, we wholeheartedly embrace these changes. Our commitment to our customers goes beyond compliance; it’s at the core of our values. We believe that well-informed customers make the best decisions for their energy needs. As this law aligns with our mission to empower consumers, we look forward to continuing our dedication to delivering top-quality solar solutions with unwavering transparency and the highest level of customer care. With Glyde Solar, you’re not just getting solar panels; you’re getting a trusted partner committed to your energy goals.

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